Equine Management Software: Accounting, Boarding, Breeding and Training.

RanchForeman Help


Common Questions
How much does RanchForeman EMS cost?
I already have software for my business. Should I switch?
How do I know my data is secure?
Do you offer a free trial?
Is RanchForeman, Ltd. currently seeking employees?

Getting Started
How do I start?
What is a walkthrough?
Why don't I need to install any software?
What type of computer do I need?
Is there a Macintosh version?
What type of Internet connection do I need?
How does Anytime, Anywhere Access work?
Can my accountant or off-site employees access my books?
What is included in the monthly subscription?
How many users can I sign up?
Can I subscribe to RanchForeman EMS for more than one copmpany?
What are the system requirements?
Can I buy it now?

Is RanchForeman Equine Management Software Right for My Business
How much technical knowledge do I need to know to use it?
How is it better than how I manage my operation today?
How is it different than a manual accounting system such as a spreadsheet or paper ledger?

How to Get Support
Do I have to pay extra for support?
How do I get support?
Can I talk to an actual person?

BrowseRanches
Can I get my operation listed here?
Nothing happens when I select a ranch name.
The Web site that loads when I select a ranch name appears to be blank.

EquineQuarterly
How do you decide on subject matter?
Can I advertise in the Equine Quarterly?
Can I submit a question?
Can I submit a guest column?

ForemanMail
How much is a ForemanMail account?
Can I import my contacts into ForemanMail?
What is the difference between ForemanMail and other free email services ?

MarketPlace
Can I advertise in MarketPlace?
What are the advertising rates?
Can I make purchases on MarketPlace?
How do I post an item to MarketPlace?
What are the rates to post an item?

General Help
Why doesn't anything happen when I click a link?


Common Questions

Q: How much does RanchForeman EMS cost?
A:
A subscription to RanchForeman Equine Management Software includes:
  • Full use of the horse management software program
  • Email account
  • Web site
  • Automatic Upgrades
  • Data Backup
  • Product Support
Choose a RanchForeman EMS subscription that fits your needs:
  • Branded Condensed: 0 - 10 managed horses
    $150 one-time licensing fee and $15 per month


  • Branded Moderate: 11 - 75 managed horses
    $300 one-time licensing fee and $35 per month


  • Branded Extended: 76 - 250 managed horses
    $500 one-time licensing fee and $55 per month


  • Branded Unlimited: 251+ managed horses
    $500 one-time licensing fee and $75 per month
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Q: I already have software for my business. Should I switch?
A:
RanchForeman Equine Management Software is a full featured horse management software suite. Those who currently use several programs such as MS Word, Excel, QuickBooks etc., will love the conveniance of having to go to one place to input and manage their information.

If you currently have equine management software, you should evaluate it's capabilities.

  • What will you do if your computer crashes, or if you buy a new computer? With RanchForeman EMS, you simply get online and log in. All of your information is right where you left it.
  • Do you have to pay for upgrades? With RanchForeman EMS, upgrades are free and automatic. No installation is necessary. When you log in, you will be notified of any new features and they will be ready to use.
  • Do you have to pay for support? With RanchForeman EMS, our phenominal 24/7 customer service is free. You can email us, fax us or call us. The choice is yours. We are here for you.
  • Do you market your offerings? With RanchForeman EMS, several great new marketing methods are included with your subscription. Members receive an easy-to-use, state of the art Web site, advertising to generate traffic for the site and an existing site (if they already have one), and access to feature items in MarketPlace.
The best way to compare to your current product is to see RanchForeman Equine Management Software being used the way you would use it.
Sign up for a Walkthrough today!



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Q: How do I know my data is secure?
A:
RanchForeman, Ltd. is committed to protecting your data.
  • Data is password protected - You create your own passwords, so no one - not even a RanchForeman, Ltd. employee - can see your password.
  • Data transfer - To prevent unauthorized access when your data is being transferred over the Internet, RanchForeman, Ltd. utilizes Secure Sockets Layer protocol (SSL) to encrypt your information. This is the same type of technology used by many financial institutions when transferring funds.
  • Data back up and storage - Your data is backed up daily and stored on servers housed in separate offsite locations.


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Q: Do you offer a free trial?
A:
We do better than just a trial. We pride ourselves on the level of service we provide our clientele. That led us to develop what we call a Walkthrough. Walkthroughs enable us to get to know you better in order to better serve your specific needs. They also allow you to make a quicker, more educated, decision regarding the purchase of new equine management software. We know that once you get to see RanchForeman EMS in action, you will buy it. However, if you do not, there is no reason to waste thirty days worth of effort.

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Q: Is RanchForeman, Ltd currently seeking employees?
A:
Yes! We are looking for independent sales agents familiar with the equine industry to join our Alliance Partner Program. The program enables driven individuals, or businesses, to associate themselves with a brand that is recognized for its appreciation of the equine industry's history and its drive to improve the industry's future. Enjoy making some new friends and increase your revenue at the same time!

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Getting Started
Q: How do I start?
A:
It's easy to get started. A quick 5-minute walkthrough interview will allow us to customize your walkthrough based on your unique business and reserve your walkthrough time. Once you complete the walkthrough you can pay with a credit card or check and login that very day! Ready to go? Sign up now!

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Q: What is a Walkthrough?
A:
The walkthrough interview is a series of questions about your business that is conducted over the phone and lasts 2 - 5 minutes. We customize your account to focus on the tasks that you focus on and refer to your customers the way you do. If your business operates from different locations you can also choose what to call your business locations. We will then schedule your Walkthrough at your convenience.

It will be conducted over the phone and take less than an hour, unless you would like to see more. Walkthroughs can be as short or as long as you would like them to be. Our representative will demonstrate general navigation through the software focusing on tasks that relate to your unique business. You may ask any questions at anytime.

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Q: Why don't I need to install any software?
A:
RanchForeman Equine Management Software works just like your other software, but instead of installing it on your computer, you access it from any Internet connection (a high-speed connection is recommended). You also don't need to worry about maintaining or networking any software, or losing valuable data due to computer or human error since now your data is backed up automatically. New features are added automatically so you never have to purchase or install additional software.

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Q: What type of computer do I need?
A:
You will need any IBM-compatible personal computer or Macintosh that meets our complete system requirements.

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Q: Is there a Macintosh version?
A:
Yes, all you need is a computer that meets the complete system requirements.

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Q: What type of Internet connection do I need?
A:
We recommend a high-speed connection. You can access your information with a slower Internet connection, but performance will be noticeably reduced.

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Q: How does Anytime, Anywhere Access work?
A:
Anytime, Anywhere Access means you can work on your operation management from anywhere with an Internet connection – from the road, a client site, or in your home office after hours. All you need is a high-speed Internet connection and your unique login and password. Show records, feed times, pedigrees, invoices and more are always updated and at your fingertips. (subscription, and Internet access required)

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Q: Can my accountant, or off-site employees have access?
A:
Yes. Using the power of the Internet, RanchForeman Equine Management Software lets you give permission to other users to access your records. Only those you allow can access the Accountant area of your records. Imagine the time you and your employees could save. And everyone works off the same set of updated books.

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Q: What is included in the monthly subscription?
A:
A subscription to RanchForeman Equine Management Software includes:
  • Full use of the horse management software program
  • Email account
  • Web site
  • Automatic Upgrades
  • Data Backup
  • Product Support

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Q: How many users can I sign up?
A:
Up to 10 users can access RanchForeman Equine Management Software at the same time. You may add new users at any time. Registration and acceptance of the license agreement is required. Pricing is determined by a per horse basis. See pricing for a breakdown of monthly costs per user.

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Q: Can I subscribe to RanchForeman Equine Management Software for more than one company?
A:
Yes. There is no limit to how many companies you can track using RanchForeman EMS. However, each company does require a separate subscription fee. Your price per company is based on the number of horses for each company. Click here for pricing information. You can use the same login name for all of your companies, so it is fast and easy to switch between them. You will need to supply a unique password for each company.

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Q: What are the system requirements?
A:
RanchForeman Equine Management Software utilizes the free Macromedia Flash Player 7 in order to display content. It is supported on the following platforms and browsers.

Windows
Macintosh
Linux
Solaris

If you're having trouble viewing any content, visit the Flash Player Support Center.

If you can not solve the problem, please contact us by:
Phone: (210) 222-8200
Email: support@ranchforeman.com

Windows

Platform Browser
Windows NT Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, and Opera 7.11
Windows 98 Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Mozilla 1.x, AOL 8, and Opera 7.11
Windows Me Microsoft Internet Explorer 5.5, Netscape 4.7, Netscape 7.x, Mozilla 1.x, AOL 8, and Opera 7.11
Windows 2000 Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, and Opera 7.11
Windows XP Microsoft Internet Explorer 6.0, Netscape 7.x, Mozilla 1.x, CompuServe 7, AOL 8, and Opera 7.11

Macintosh

Platform Browser
Mac OS 9.x Microsoft Internet Explorer 5.1, Netscape 4.8, Netscape 7.x, Mozilla 1.x, and Opera 6
Mac OS X 10.1.x, Mac OS X 10.2.x, or Mac OS X 10.3.x Microsoft Internet Explorer 5.2, Netscape 7.x, Mozilla 1.x, AOL 7, Opera 6, and Safari 1.0 (Mac OS X 10.2.x  only)

Linux (x86, 32-bit)

Platform Browser
RedHat Enterprise Linux WS v. 3 Mozilla 1.2 and later, Netscape 7.1
RedHat Linux 9 Mozilla 1.2 and later, Netscape 7.1
Sun Java Desktop System 1.0 Mozilla 1.2 and later, Netscape 7.1

Solaris (x86 and Sparc)

Platform Browser
Solaris 8 Mozilla 1.4
Solaris 9 Mozilla 1.4
Solaris 10 Mozilla 1.4, Mozilla 1.7
Solaris 10 with Java Desktop System Mozilla 1.4, Mozilla 1.7

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Q: Can I buy it now?
A:
Yes. You can choose to buy RanchForeman Equine Management Software now and receive a 5% discount off the regular price, or you can schedule your walkthrough. You can also sign up for a one-year subscription and receive a 10% discount.

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Is RanchForeman Equine Management Software Right for My Business
Q: How much technical knowledge do I need to know to use it?
A:
RanchForeman Equine Management Software was specifically designed to be easy to learn and use. If you know how to manage your operation, you'll know how to use RanchForeman EMS. The main menu is grouped by task such as Breeding, Training, Barn Management, Accounting, etc. and simple procedures are linked to every horse. Select a horse and you will immediately recognize your options.

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Q: How is it better than how I manage my operation today?
A:
RanchForeman EMS brings your business tasks together in one place that is accessible anytime, from anywhere. You can save valuable data entry time, present a more professional image to your customers, and really know where your business stands. Schedule your Walkthrough now and see for yourself how RanchForeman Equine Management Software gives you more control of your operation.

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Q: How is it different than a manual accounting system such as a spreadsheet or paper ledger?
A:
RanchForeman EMS keeps all your information in one place, so you can be more organized, more efficient, and less likely to lose track of critical information. Using RanchForeman EMS is easy; you don't need any technical knowledge to get started. You can answer important questions from your customers or your accountant using reports, which make it easier to see how your business is doing with just one click. You'll also be able to send professional-looking statements to your customers.

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How to Get Support
Q: Do I have to pay extra for support?
A:
No. Support is included with your subscription to RanchForeman Equine Management Software.

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Q: How do I get support?
A:
If you need help or have a question, just click the Support link, which appears on every screen, and type in your question or problem. We make sure that a Service Consultant who is knowledgeable about your issue contacts you directly with the answer. Currently our Service Consultants are available via email 8:00 am to 6:00 pm Monday-Friday Central Time. If you submit a question outside these hours, our Service Consultants will usually respond the next business day.

support@ranchforeman.com

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Q: Can I talk to an actual person?
A:
Yes. We provide the best support in the industry and part of that is being able to talk to someone without having to wait thirty minutes. Our telephone support is available from 9:00 am to 5:00 pm Monday-Friday Central Time. If you leave a mesage outside these hours we will return the call on the next business day.

(210) 222-8200

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BrowseRanches
Q: Can I get my operation listed here?
A:
Yes. Every Branded Member has a customizable and easy to use Web site available to them. RanchForeman, Ltd. heavily markets the BrowseRanches area in order to drive traffic to the sites there. All you need is a RanchForeman Equine Managment Software subscription and you will have this great marketing tool available immediately.

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Q: Nothing happens when I select a ranch name.
A:
Most computers today come equipped with popup blockers. This is a good thing. However, many features at RanchForeman.com require a new window to initialize. Please edit your popup blocker settings to allow RanchForeman.com to produce popups. We do not allow popup ads, so your experience will not be compromised.

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Q: The Web site that loads when I click on a ranch name appears to be blank.
A:
RanchForeman Equine Management Software provides its members with the means to effectively market their horses and services. However, RanchForeman, Ltd. does not require that they do so. In this case, you are looking at a member's Web site that has not yet been set up.

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EquineQuarterly

Q: How do you decide on subject matter?
A:
RanchForeman, Ltd. requires that the subject matter be both educational and entertaining. The editors of EquineQuarterly will publish an article about equine management and/or operations management along with an article about industry related products, such as saddles, spurs, etc.

There is a question and answer area as well and we also welcome suggestions for future subjects. So please send an email to info@ranchforeman.com if you have any questions and/or suggestions.

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Q: Can I advertise in the EquineQuarterly?
A:
No. RanchForeman, Ltd. is opposed to ruining the user's (your) experience by cluttering the screen with ads. Google offers very unobtrusive and dynamic ads that relate to the material that the EquineQuarterly is currently covering. Therefore, we offer one spot to them. We do have an area for advertising products in MarketPlace.

Helpful Hint: The Google ad is populated by its Google AdWords customers. If you have an account, you may appear in EquineQuarterly.
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Q: Can I submit a question?
A:
Yes. You may submit questions for BackFence Talk by emailing info@ranchforeman.com. You may also submit suggestions for articles. We do not gaurantee that your question (or suggestion) will be published, but we do greatly appreciate your input.

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Q: Can I submit a guest column?
A:
Yes. Guest columns must cover something in the equine industry and be 300 words or less. We do not gaurantee that they will be published. Any guest column submitted must include all sources of information provided in the column, your full name, address, and the best way to contact you. We do not compensate our guest columnists at this time.

Make submissions to: info@ranchforeman.com.

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ForemanMail
Q: How much is a ForemanMail account?
A:
FREE! Any member (Branded and UnBranded) can get an email account through ForemanMail.

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Q: Can I import my contacts into ForemanMail?
A:
No. At this time, we do not offer features to allow importation from any other email client. Our efforts are concentrated on keeping our service spam free and virus free in order to better the experiance for our users. Features like calendars, contacts importing and others are being researched for inclusion at a later date.

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Q: What is the difference between ForemanMail and other free email services?
A:
Our service is ad free. We provide this service as a business communication tool for those people out there who need a service that does not get swamped by spam everyday. Being associated with the RanchForeman brand will show your clientele that you are serious about your image and your business.

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MarketPlace
Q: Can I advertise in MarketPlace?
A:
Yes. However, only subscribers may publicize horses in Marketplace. You may obtain a banner to be placed in a reserved position. Rates for banner ads can be found here. There are only three banner ad spots available so reserve yours early and often.

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Q: What are the advertising rates?
A:
Advertising Opportunities and Rates are currently being discussed. Please check back soon.

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Q: Can I make purchases on MarketPlace?
A:
No. We offer MarketPlace as a service to the industry. We do not benefit from transactions in any way. We ask that you manage your posts with this in mind. When an item is sold, please remove it. If you are the individual making the purchase, simply use the contact information provided in order to complete the transaction. RanchForeman, Ltd. would appreciate it if you would mention that you found the item on RanchForeman.com's MarketPlace.

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Q: How do I post an item to MarketPlace?
A:
Only RanchForeman Equine Management Software subscribers may post to the MarketPlace at this time. Subscribers do this by selecting a checkbox next to the horse they wish to publicize. That's it. Everything else is generated for them and they will see their horse featured in MarketPlace.

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Q: What are the rates to post an item?
A:
Unlimited Posts are FREE for subscribers. We do not allow non-subscribers to post items to MarketPlace at this time.

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General Help
Q: Why doesn't anything happen when I click a link?
A:
Most computers today come equipped with popup blockers. This is a good thing. However, many features at RanchForeman.com require a new window to initialize. Please edit your popup blocker settings to allow RanchForeman.com to produce popups. We do not allow popup ads, so your experience will not be compromised.

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RanchForeman Equine Management Software assists equine professionals manage records regarding breeding, training, boarding and accounting. Professionals throughout the equine industry, whether they need software for American Quarter Horses or Kentucky Thoroughbreds, can use our horse management software to track health records, manage pedigrees, record feed schedules and record cleaning schedules.